Rechargeable Neck Massager

Indulge in ultimate comfort with our Rechargeable Neck Massager U-Shaped Pillow. Designed for effective neck and shoulder relief, this portable massager offers a soothing, customizable experience wherever you are—whether at home, in the car, or outdoors. The U-shaped contour ensures targeted support, while soft, premium materials elevate your relaxation. With multiple massage modes and intensities, you can tailor your experience to your preference. Rechargeable and lightweight, this device is the perfect solution for on-the-go relief. Experience the perfect blend of convenience, comfort, and relaxation today!

1. How do I use the Rechargeable Neck Massager?

Answer: To use the massager, simply place it around your neck like a U-shaped pillow. Turn it on using the power button and select your preferred massage setting using the control panel. The massager can be adjusted for intensity and direction to suit your preferences. It's perfect for use at home, in the car, or at work to relieve neck and shoulder tension.

2. How long does the battery last on a full charge?

Answer: The Rechargeable Neck Massager offers up to 2 hours of continuous use on a full charge, depending on the massage intensity. Charging typically takes around 2 hours, and the included USB charging cable makes it easy to recharge from any USB port.

3. Can I use the neck massager while traveling or in the car?

Answer: Yes! The portable design of the neck massager makes it ideal for use during travel, whether you're in the car, on a plane, or relaxing at home. Simply adjust the massager to your comfort and enjoy a soothing massage wherever you are.

4. Is the massager suitable for all neck sizes?

Answer: The U-shaped design of the neck massager is flexible and adjustable to comfortably fit most neck sizes. It can be worn loosely or adjusted for a tighter fit depending on your preference.

5. Is the massager easy to clean?

Answer: Yes, the Rechargeable Neck Massager is easy to clean. Simply wipe the outer fabric with a damp cloth after use. For more thorough cleaning, remove the pillow cover if applicable and wash it according to the manufacturer’s care instructions.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at etfitnessandhealth@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at etfitnessandhealth@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at etfitnessandhealth@gmail.com.

We aim to process orders within 24-72 hours for a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 6-15 days.

Rest assured, if you need to make a return, our dedicated support team is here to assist you promptly and ensure a hassle-free experience, prioritizing your satisfaction.

Please note around, around holidays or in the event of a postal service disruption, delivery times will vary. We thank you for your patience and understanding.